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Terms & Conditions
By making a booking with The Douglas Hotel you agree to the following terms and conditions.
1. Reservations
Your table is reserved for your selected date and time. Please arrive on time. If you are running late, let us know so we can do our best to hold your table.
2. Cancellations and changes
If you need to cancel or change your booking, please contact us on 01770 302 968 as early as possible so we can offer the table to other guests.
3. Larger groups
For larger parties we may ask for a pre-order to assist our kitchen team in delivering a smooth and efficient dining experience. We will always let you know in advance where this applies.
5. Allergies and dietary requirements
Please tell us about any allergies or dietary requirements when you book so we can do our best to look after you.
6. Your information
We use the details you give us only to manage your reservation and to contact you about it. Please see our Privacy Policy for more information.
1. Reservations
Your table is reserved for your selected date and time. Please arrive on time. If you are running late, let us know so we can do our best to hold your table.
2. Cancellations and changes
If you need to cancel or change your booking, please contact us on 01770 302 968 as early as possible so we can offer the table to other guests.
3. Larger groups
For larger parties we may ask for a pre-order to assist our kitchen team in delivering a smooth and efficient dining experience. We will always let you know in advance where this applies.
5. Allergies and dietary requirements
Please tell us about any allergies or dietary requirements when you book so we can do our best to look after you.
6. Your information
We use the details you give us only to manage your reservation and to contact you about it. Please see our Privacy Policy for more information.